This
article about lost baggage really isn't
funny. It's
more a cautionary tale. Perhaps these statistics will act as a warning to split your clothes between two suitcases, especially if travelling with
a family group.
I expect you know
of someone who has lost baggage on a flight. The reason that we guess you know of a friend or relative who has lost a suitcase is that 1 in 100 people lose baggage. Here is a report by Société
Internationale de Télécommunications Aéronautiques', better known as SITA.
30 million pieces of airline luggage, approximately 1%, will go astray this year.
SITA who monitor baggage in over 200
countries, said virtually all missing bags would be returned to their owners within an average of 31 hours. However about 200,000 pieces (less than 1%) would never be found because they are lost or even stolen.
Francesco Violante, managing director of SITA said the air transport industry spent about $2.5 billion a year tracking and returning luggage. Part of this figure went on compensating passengers for lost
items. More bags are going missing due to airport congestion, short transition times, and switches from one airline to another.
What are needed is better systems which can link bags to their
owners.
SITA concluded that the number one cause of late-arriving bags was mishandling when luggage is transferred between flights. This accounted for 60% of hold-ups in 2005.
Secondly was failure to load
bags at the departure point, this made up 15% of delays. Attaching the incorrect destination tags at check-in accounted for just 3 percent.
After his return from Rome, Will couldn't
find his luggage in the
London Gatwick airport baggage area. So he went to the lost luggage office and told the woman there that his bags hadn't
shown up on the carousel. She smiled and told him not to worry because they were trained professionals
and he was in good hands.
'Now', she asked Will, 'has your plane arrived yet?'
At the airline check in at London Heathrow, Guy has three
bags. He puts them down and says to the young lady, 'I'd like you to send this one to Los Angeles, that one to Hong Kong and the last one to Durban.'
Her face shows signs of confusion before her training
takes over and she says, 'I'm afraid we can't
do that, sir.'
'Why not?'
demands Guy, 'you did the last time I flew with you.' I have the picture!
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